Create thread

POST/api/v1/experimental/channels/{channelId}/threads

Creates a thread inside a channel for grouped conversations or workflow items.

Request Body

application/json

TypeScript Definitions

Use the request body type in TypeScript.

title?|

status?string

Current thread lifecycle state.

Value in"open" | "closed" | "archived"

externalId?|

metadata?|

Response Body

`application/json`

curl -X POST "https://loading/api/v1/experimental/channels/{channelId}/threads" \  -H "Content-Type: application/json" \  -d '{    "title": "Order issue from Jane Customer",    "status": "open",    "externalId": "thread_123",    "metadata": {      "customerId": "cust_123"    }  }'

{
  "id": "4c2bff3c-a694-4b4e-8da4-6030f534266f",
  "channelId": "6e0d4e3f-b4fd-4dc1-bddf-cd86d708bdcb",
  "title": "Order issue from Jane Customer",
  "status": "open",
  "externalId": "thread_123",
  "metadata": {
    "customerId": "cust_123"
  },
  "lastMessageAt": "2026-03-09T13:00:00.000Z",
  "closedAt": null,
  "createdAt": "2026-03-09T12:59:00.000Z",
  "updatedAt": "2026-03-09T13:00:00.000Z"
}

{
  "issues": [
    {
      "_tag": "Pointer",
      "path": [
        "string"
      ],
      "message": "string"
    }
  ],
  "message": "string",
  "_tag": "HttpApiDecodeError"
}

{
  "code": "authentication_required",
  "message": "Authentication required. Send Authorization: Bearer <api-key>, x-api-key, or a signed-in session."
}

{
  "code": "insufficient_permissions",
  "message": "This API key does not have the required permission.",
  "details": {
    "requiredPermission": "resource.action"
  }
}

{
  "code": "not_found",
  "message": "The requested resource was not found."
}

{
  "code": "internal_error",
  "message": "An unexpected server error occurred."
}

Create thread

Request Body

Response Body

201application/json

400application/json

401application/json

403application/json

404application/json

500application/json

`application/json`

`application/json`

`application/json`

`application/json`

`application/json`

`application/json`